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How to download or stream PlayStation Store content to PlayStation 3

To start the download yourself on your PlayStation 3: 

  1. On the XMB Menu, go to > [PlayStation Network] > [Sign In] and sign in to your account.
  2. Select [Account Management] and press (X button).
  3. Select [Transaction Management] and press (X button).
  4. Select [Download List] and press (X button).
  5. Choose the content you want to download and press (X button).
  6. The item will download to your PlayStation 3.
  7. Go to (Games) for games and (Video) for movies and TV shows and enjoy your content.

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Depending on your query, we will need to ask for either your PSN account details or console serial number. Please have these handy when you call.