Updated 11 October 2018

Call of Duty: Black Ops 4 support on PlayStation 4

Find out about the different versions of COD: Black Ops 4, the release date and age rating of the game, and how to resolve technical issues.

Call of Duty: Black Ops 4 delivers the deepest and most tactical multiplayer experience ever created for the series, along with a huge day-one ‘zombies’ experience that will feature three times as many adventures.

  PlayStation Plus required for online play

Release date: 12/10/2018

What versions of Black Ops 4 are available?

Call of Duty: Black Ops 4 is available in three versions when buying from PlayStation Store: Standard Edition, Digital Deluxe Edition and Digital Deluxe Enhanced Edition.

  • What is included with the Black Ops Pass?

    The Black Ops Pass includes:

    • 'Classified', a Zombies Experience available at Launch
    • 4 Additional New Zombies Experiences
    • 12 Multiplayer Maps
    • 4 Exclusive Blackout Characters
Please note that DLC content is locked to the PlayStation Store of an account, meaning your disc region
must match your PlayStation Store region to access DLC. Learn more:

How do I clear storage space to install COD: Black Ops 4?

When downloading Call of Duty: Black Ops 4 from PS Store, or a patch for the disc version of the game, it may be necessary to clear some space on your PS4 system storage. If you would like to increase your storage capacity, you can use an external HDD or upgrade the internal storage of your PS4 system.  


Do I need to download an update?

If you are having issues starting Call of Duty: Black Ops 4, you may need to download an update. To check for an update, follow these steps:

  1. Highlight the game in the content launcher and press the Options button.
  2. Select [Check for Update].

If an update is needed, you can check on the download progress in [Notifications].


How do I resolve Black Ops 4 technical issues?

If you are having issues with your COD account, please visit the Activision support website for in-depth guides and forum support.

If you are having an issue with PS Store, for example DLC content not appearing, please check the region guide below.


How can I improve my Black Ops 4 connection?

If you are having issues connecting to Call of Duty: Back Ops 4, first check the status of PSN services. If the services are green, visit the Fix and Connect guide for further information. There are also tailored network guides from the publishers, Activision.


How can I remotely download my order of Call of Duty: Black Ops 4?

If you would like to have your order of Call of Duty: Black Ops 4 download automatically, you will need to adjust your power save settings to [Stay Connected to the Internet] and leave your PS4 system in rest mode. With these settings applied, you can visit your download list (drop-down next to avatar) via the web store or PS App and select [Download to your PS4].

What is the Call of Duty: Black Ops 4 age rating?

Call of Duty: Black Ops 4 is rated Pegi 18 — suitable for players over the age of 18 due to scenes of violence. Learn more about age settings and parental controls: