Updated 21 May 2018

SU-30746-0 PS4 Error Code

Could not find file required for system software update.


Please follow the steps below to update the PS4 system software using Safe Mode.

  1. Turn off your PS4 system.
  2. Once all lights on your PS4 are off, hold down the power button until you hear 2 beeps; one immediately and one after 7 seconds. Your PS4 will now boot in Safe Mode.
  3. Connect your DS4 controller using a USB cable and press the PS button.
  4. Select option 3: "Update System Software" and then "Update using Internet".

If the error persists, please visit the PS4 System Software page for more ways to update.