PlayStation Help PlayStation Help & Support


See if this helps...

PS4 Remote Play for PC and Mac computers

Before you start Remote Play, you will need:
  • PC or Mac which meets the system requirements
  • PlayStation 4 (With System Software 3.50 or later installed)
  • DUALSHOCK 4 controller and Micro USB cable
  • Internet connection with upload and download speeds of at least 5 Mbps (12 Mbps recommended)

View full article

Need to contact us?

Call us on 1-300 365-911

We're here to help you. Opening Hours: Mon-Fri 8am - 8pm / Sat 10am - 6pm (Closed Sunday)

Depending on your query, we will need to ask for either your PSN account details or console serial number. Please have these handy when you call.