PlayStation Help PlayStation Help & Support

 
 

See if this helps...

How to set up HDR on PlayStation 4

How to enable HDR on PlayStation 4

  1. Check the owner’s manual for your TV to find which HDMI port supports HDR content.
  2. Access the TV settings and make sure that the TV’s HDMI ports are set to enable HDR content. TV manufacturers refer to HDR in a number of different ways: 

HDR, Wide Colour Mode, HDMI Enhanced Mode, UHD Colour Mode, Ultra HD Premium, Ultra HD deep colour.

  1. Using a Premium HDMI cable, connect the PS4 to the correct HDMI port. Please note, the PS4 must be connected directly to the TV to output HDR. It can’t be connected to a receiver or switch box.  
  2. On your PS4 go to [Settings] > [Sound and Screen] > [Video Output Settings].
  3. In the Video Output Settings menu, set the HDR and Deep Colour output settings to Automatic.
  4. For Video Streaming Applications, check the content is HDR enabled. Most applications will have an indicator icon.

View full article

Need to contact us?

You can call us on the following numbers:

Bahrain: +973 650009205
Kuwait: +965 22069109
Qatar: 00800100852
Saudi Arabia: 800850 0828
UAE: 8000 357 03946

We're here to help you. Opening Hours: (Sun-Thu) 10:30 AM – 7:00 PM AST

We may ask you to provide your PSN account details or console serial number. Please have these handy when you call.

If your country is not listed above, please contact us by email instead.