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How to redeem a voucher code

  1. Go to [PlayStation Store] > scroll to the bottom of the sidebar > [Redeem Codes].
  2. Carefully enter the code and select [Redeem].
  3. The credit or content is now applied to your account.
  1. Go to PlayStation Store  and click on your Online ID at the top of the screen.
  2. Select [Redeem Codes] from the drop-down menu.
  3. Carefully enter the code and select [Redeem].
  4. The credit or content is now applied to your account.
  1. Go to [PlayStation Store] > scroll to the bottom of the sidebar > [Redeem Codes].
  2. Carefully enter the code and select 'Continue'.
  3. The credit or content is now applied to your account.
  1. Go to [PlayStation Store] > [Options] > [Redeem Codes].
  2. Carefully enter the code and select 'Continue'.
  3. The credit or content is now applied to your account.

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Did you know?

Some vouchers require activation by the retailer

Some voucher codes need to be activated by the retailer at the time of purchase. If you're having trouble redeeming, check your voucher — if it says ‘no value until activated at register’ on the front and back, please check with the retailer that it was correctly activated.

Before you contact us

To help us assist you please be prepared with your Online ID, Sign-in ID (the email address associated with your account) and the following information:

  • Details of the payment method in use on your account.
  • Serial number of the console used to create or log into your account.
  • Details of a recent transaction (including Order Number, content purchased, price and date of the transaction).

Need to contact us?

You can call us on the following numbers:

Bahrain: +973 650009205
Kuwait: +965 22069109
Qatar: 00800100852
Saudi Arabia: 800844 0483 (STC) / 800850 0542 (Non-STC)
UAE: 8000 357 03946

We're here to help you. Opening Hours: (Sun-Thu) 10:30 AM – 7:00 PM AST

We may ask you to provide your PSN account details or console serial number. Please have these handy when you call.

If your country is not listed above, please contact us by email instead.