Updated May 27 2020

How to cancel a PlayStation™ Store subscription

Find out how to cancel a PlayStation™ Store subscription such as PS Plus or PlayStation Now.

 
 

When can I cancel a PlayStation Store service subscription?

Active subscriptions can be cancelled up until the subscription renewal date by turning off the Auto-Renew setting. You can find the renewal dates for each of your subscriptions in the Subscriptions Management section of account management.

The Auto-Renew setting in Subscription Management will be activated each time you sign up for an ongoing subscription. If you cancel a subscription and then resubscribe, the Auto-Renew setting will be reactivated.
 
 

How to cancel a PlayStation subscription

Web browser

  1. Sign in to account management.
  2. Select [Subscription] from the menu on the left of the screen. 
  3. Select [Turn Off Auto-Renew] next to the subscription you would like to cancel.

If you would like to keep your subscription, you can select [Turn On Auto-Renew] before the renewal date of the current subscription to keep it active.

  • PS4

    PS Plus, PS Now and EA Access

    1. Go to [Settings] > [Account Management] > [Account Information] > [PlayStation Subscriptions]. 
    2. Select the subscription you want to cancel. 
    3. Select [Turn Off Auto-Renew].

    All other subscriptions

    1. Go to [Settings] > [Account Management] > [Account Information] > [Service list]. 
    2. Select the subscription from the list and select [Turn Off Auto-Renew].
  • PS3

    1. On the XMB Menu go to [PlayStation Network] > [Account Management] > [Transaction Management] > [Services List]. 
    2. Select the current subscription and press (X button). 
    3. Select ‘Cancel Automatic Renewal’ and press (X button). 

    If you would like to keep your subscription, select ‘Restart Automatic Renewal’ before the renewal date using the same method.

  • PS Vita/TV

    1. Select [PlayStation Store] > [Options] > [Services List]. 
    2. Select the current subscription and tap ‘Cancel Automatic Renewal’. 

    If you would like to keep your subscription, select ‘Restart Automatic Renewal’ before the renewal date using the same method.