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How to cancel a PlayStation Store subscription

  1. Select [PlayStation Store] > [Options] > [Services List]. 
  2. Select the current subscription and tap ‘Cancel Automatic Renewal’. 

If you would like to keep your subscription, select ‘Restart Automatic Renewal’ before the renewal date using the same method.

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How to request a refund on a PlayStation Store purchase

Requesting a refund for a PlayStation Store purchase

If you have bought something on PlayStation Store but have changed your mind about the purchase, you may be able to request a refund.

To find out more, including how to make a refund request, please select the type of content you have purchased below. In addition to the refund procedures summarised below, you may have additional rights under applicable local law; nothing in the summary below limits or replaces any such rights under local law.

If you prefer, you can read the full PlayStation Store cancellation policy.

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