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2-Step Verification on PS3, PS Vita and PS TV

How do I set up 2-Step Verification?

You cannot activate 2SV on your PS3 or PS Vita/TV. You need to activate it on a PS4 or through account management:

  1. Go to account management on a connected device and select the [Security] tab.
  2. Next to 2-Step Verification, select [Edit] > [Activate] > [Continue].
  3. Enter a mobile number or select an existing one – you will be sent a 6 digit verification code.
  4. Enter the code and select [verify].
  5. Make a note of your Backup Codes.

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Before you contact us

To help us assist you please be prepared with your Online ID, Sign-in ID (the email address associated with your account) and the following information:

  • Details of the payment method in use on your account.
  • Serial number of the console used to create or log into your account.
  • Details of a recent transaction (including Order Number, content purchased, price and date of the transaction).

Need to contact us?

You can call us on the following numbers:

Bahrain: +973 650009205
Kuwait: +965 22069109
Qatar: 00800100852
Saudi Arabia: 800844 0483 (STC) / 800850 0542 (Non-STC)
UAE: 8000 357 03946

We're here to help you. Opening Hours: (Sun-Thu) 10:30 AM – 7:00 PM AST

We may ask you to provide your PSN account details or console serial number. Please have these handy when you call.

If your country is not listed above, please contact us by email instead.