Updated April 12 2018

PS4: How to create PSN accounts

How to set up the whole family for PSN access.


You need at least one local user on a PS4 to get started.

  • A local user needs to be connected to a PlayStation Network (PSN) account to play online or buy games and other content from PlayStation Store.
  • If you prefer not to add a PSN account to a local user you can play offline.
  • Everyone who uses the PS4 should have their own local user so everyone gets a personalised experience.

PSN accounts for children

A personalised experience is especially important if your children want to use the PS4, because you might want to limit their access to PSN. Create an account for yourself, following the instructions on this page, and then learn more about Family Accounts before creating accounts for your children.

How to create an account

If you already have a PSN account, simply sign-in when you create the local user to get started.

If you’re switching your PS4 on for the first time If the PS4 has already been set-up

After choosing basic system settings select [User 1] > [Next] > [New to PlayStation Network? Create an Account] > [Sign Up Now] and follow the onscreen instructions.

You may find that you’ll need to update the system software. Your PS4 will do this automatically after connecting to the internet.

Select [New User] > [Create a User] when you start up your PS4 and follow the onscreen instructions to link it to a PSN account.

If the system has auto log-in set up for an existing user, simply long press the PS button to open the quick menu and select [Power] > [Switch User] to get back to the login screen.

You may find that you’ll need to update the system software. Your PS4 will do this automatically after connecting to the internet.

Here are full step by step instructions

  1. Start up your PS4.
  2. Select [New User] > [Create a User] or [User 1] on the PS4 Log-in screen.
  • This creates the local user on the PS4 itself, not a PSN account.
  1. Select [Next] > [New to PlayStation Network? Create an Account] > [Sign Up Now].
  • If you select [Skip] you can choose the avatar and name for your local user and play offline right away. Go to your avatar on the PS4 home screen to sign up for PSN later.
  • If this is the first time you’re using this PS4 go to User 1’s [Profile] on the PS4 home screen.
  1. Enter your details and preferences and select [Next] on each screen.
  • If you’re under 18 when you enter your birthday, you’ll create a local user for offline play and you’ll need to ask an adult to approve the account later.
  • Don’t give an earlier date of birth because it’s against the PSN Terms of Use to give false information.
  • If you’re over 18 and want to use your credit or debit card on PlayStation Store make sure the address you enter here matches your card billing address.
  • Make sure you have access to the email address you enter because you’ll need to verify it.
  1. Create an Online ID and enter your first and last name.
  • Your Online ID is your publicly visible name that other users on PSN will see.
  • Think very carefully about your Online ID because you can’t change it later.
  1. Choose your Sharing, Friends and Messages settings (three screens).
  • These are for your account only; they don’t affect what other users on the PS4 will see.
  • If you’re under 18, account creation ends here and you can either ask an adult to sign in with their account to authorise PSN access or play offline until they do.
  1. Read and accept the PSN Terms of Service.
  1. Check your email and click the verification link.
  • If you didn’t receive an account verification email, check the spam and junk folders.
  • If you still can't find it, select [Help] to change your email address or ask us to resend the email.
  1. Select [Log in with Facebook] to link your PSN and Facebook accounts or [Do This Later].
  1. You’re now ready to enjoy all PSN services.
  1. You can also sign up for PlayStation Plus at this point.
  1. If you have children, you’re now ready to create accounts for them.