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Web: Update personal information on your PSN account

You can change most of the information you provided when you set up your Sony account. However, there are some details that cannot be changed. Please see the table below for more information:

You cannot change:

You can change:

  • Online ID
  • Country/region
  • Date of birth
  • First and last names
  • Sign-in ID
  • Address
  • Language (on PlayStation systems only)
  • Gender

How to change your account details

  1. Click here and sign in for the account management site.
  2. Go to the Account tab and select [Account Details] on the left of the page, make the required changes and select 'Save'.

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Need to contact us?

You can call us on the following numbers:

Bahrain: +973 650009205
Kuwait: +965 22067399
Qatar: 00800100852
Saudi Arabia: 800844 0483 (STC) / 800850 0542 (Non-STC)
UAE: 8000 357 03946

We're here to help you. Opening Hours: (Sun-Thu) 9:00 AM – 5:30 PM AST

We may ask you to provide your PSN account details or console serial number. Please have these handy when you call.

If your country is not listed above, please contact us by email instead.