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How to update personal information on your account

You can change most of the information you provided when you set up your account. However, there are some details that cannot be changed:

Adjustable details:

Permanent details: 

  • First and last names
  • Sign-in ID (email address)
  • Address
  • Language (on PlayStation systems only)
  • Gender
  • Online ID
  • Country/region
  • Date of birth

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Need to contact us?

You can call us on the following numbers:

Bahrain: +973 650009205
Qatar: 00800100852
Saudi Arabia: 800844 0483 (STC) / 800850 0542 (Non-STC)
UAE: 8000 357 03946

We're here to help you. Opening Hours: (Sun-Thu) 9:00 AM – 5:30 PM AST

We may ask you to provide your PSN account details or console serial number. Please have these handy when you call.

If your country is not listed above, please contact us by email instead.