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PSP: Update personal information on your PSN account

You can change most of the information you provided when you set up your Sony Entertainment Network account. However, there are some details that cannot be changed. Please see the table below for more information:

You cannot change:

You can change:

  • Online ID
  • Country/region
  • Date of birth
  • First and last names
  • Sign-in ID
  • Address
  • Language (on PlayStation systems only)
  • Gender

How to change your account details

On the XMB™ Menu go to [PlayStation Network] > [Account Management] > [Account Information] and make the required changes.

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Need to contact us?

Call us on 8007669

We're here to help you. Opening Hours: Mon-Sat 10:30 - 19:00

Depending on your query, we will need to ask for either your PSN account details or console serial number. Please have these handy when you call.