PlayStation Help PlayStation Help & Support

 
 

See if this helps...

Using the PlayStation 4 Media Player

What file types are supported by Media Player?

Media Player does not support the playback of audio CDs. However, the following file types can be accessed and played via Media Player:

Video

  • MKV

Visual:H.264/MPEG-4 AVC High Profile Level4.2

Audio:MP3, AAC LC, AC-3 (Dolby Digital)

  • AVI

Visual:MPEG4 ASP, H.264/MPEG-4 AVC High Profile Level4.2

Audio:MP3, AAC LC, AC-3 (Dolby Digital)

  • MP4

Video: H.264/MPEG-4 AVC High Profile Level 4.2, H.264/MPEG-4 AVC High Profile Level 5.2 (PlayStation®4 Pro only)

Audio:AAC LC, AC-3 (Dolby Digital), LPCM

  • MPEG-2 TS

Visual:H.264/MPEG-4 AVC High Profile Level4.2, MPEG2 Visual

Audio:MP2 (MPEG2 Audio Layer 2), AAC LC, AC-3 (Dolby Digital)

  • AVCHD (.m2ts, .mts)
  • XAVC S™ (.mp4)

Photo

  • JPEG(DCF2.0/Exif2.21 compliant)
  • BMP
  • PNG

Music

  • FLAC
  • AAC (M4A)
  • MP3

View full article

Need to contact us?

You can call us on the following numbers:

Bahrain: +973 650009205
Kuwait: +965 22067399
Qatar: 00800100852
Saudi Arabia: 800844 0483 (STC) / 800850 0542 (Non-STC)
UAE: 8000 357 03946

We're here to help you. Opening Hours: (Sun-Thu) 9:00 AM – 5:30 PM AST

We may ask you to provide your PSN account details or console serial number. Please have these handy when you call.

If your country is not listed above, please contact us by email instead.