How to set up an internet connection on PlayStation consoles

Set up an internet connection on your PlayStation®5 console or PlayStation®4 console.

Set up a wireless connection on PS5 consoles

You can connect to the Internet using Wi-Fi (for a wireless connection) by following the steps below.

Go to Settings > Network > Settings > Set Up Internet Connection.
New and saved Wi-Fi networks appear. Choose the one you want to connect to, and then select Connect.

The Wi-Fi network will display a padlock icon next to it if it's password protected. To connect, enter the Wi-Fi password (WPA, WPA2, WEP). This password may be found on the back of your router.
If you don't see it, ask your router manufacturer, ISP, or network administrator.

If you can’t find your router, scroll down, select Set Up Manually, and then adjust the settings.
When you're using an access point that supports WPS, you can scroll down and select Set Up Using WPS Button and follow the on-screen instructions.
Please note: PS5 consoles support IPv6 network connections but do not support IPv6-only network connections. If your router is set to IPv6-only, please change your router settings to use IPv4. For more information about changing your router settings, please contact the manufacturer.

If the connection is successful, you're prompted to Test Internet Connection.
The Wi-Fi network will display a padlock icon next to it if it's password protected. To connect, enter the Wi-Fi password (WPA, WPA2, WEP). This password may be found on the back of your router.
If you don't see it, ask your router manufacturer, ISP, or network administrator.

If you can't find your router, scroll down, select Set Up Manually, and then adjust the settings.
When using an access point that supports WPS or AOSS, you can scroll down and select Set Up Using WPS Button or Set Up Using AOSS™ and follow the on-screen instructions.

To access PlayStation™Network, you need to sign in with your account details or create a new account.

You can connect to the Internet using a LAN cable (for a wired connection) by following the steps below.

Go to Settings > Network > Settings > Set Up Internet Connection.
Select Set Up Wired LAN > Connect.

Please note: PS5 consoles support IPv6 network connections but do not support IPv6-only network connections. If your router is set to IPv6-only, please change your router settings to use IPv4. For more information about changing your router settings, please contact the manufacturer.

Go to Settings > Network > Set Up Internet Connection.
Select Use a LAN Cable > Easy.
If the connection is successful, you're prompted to Test Internet Connection.

To access PSN, you need to sign in with your account details or create a new account.

Please try the following:

Check the PSN status page for any server issues or maintenance that might prevent you from connecting.
Check that your SSID, password, and security method are correct.

If you're still having issues, please visit PlayStation Repairs for troubleshooting steps.

Select Advanced Settings while setting up a wireless or wired connection to adjust the following settings.

Important: If you’re not familiar with these settings, please ask your ISP or network administrator.

Select Custom while setting up a wireless or wired connection to adjust the following settings:

Important: If you’re not familiar with these settings, please select Easy or ask your ISP or network administrator.

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