When using Sony Entertainment Network you and your sub account users must behave decently, respectfully and with consideration for us and other users (who may be children). This includes your use of any sharing or communication features available that allow you to share messages, comments, pictures, photographs, videos, game assets, game videos and other information.
When signing up to Sony Entertainment Network, you agree to abide by our SEN Terms of Service and here are the key points:
Do
Når du og alle andre mindreårige familiemedlemmer bruger Sony Entertainment Network, skal I opføre jer respektfuldt og ordentligt og vise hensyn over for os og andre brugere (som kan være børn). Dette omfatter også brug af funktioner til deling eller kommunikation, hvor man kan dele beskeder, kommentarer, billeder, fotos, videoer, spilelementer, spilvideoer og andre oplysninger.
Du skal
Don’t
If you break the Code of Conduct we may suspend your account or ban your PlayStation systems. The length of suspension or ban depends on how seriously the rules are broken and we reserve the right to suspend or ban a user for a first offence.
If your account or PlayStation system has been suspended or banned, you will receive an email at the address associated with your account within 24 hours explaining the reason and how long it will last. We cannot provide more details either in this email notification or later communications for legal reasons.
You will see an error code when you attempt to sign-in to PlayStation Network if your account or PlayStation system has been suspended or banned. Please see the table below for more information about error codes:
Error code | Type of ban or suspension | |
---|---|---|
PlayStation 4 | E-8200001c |
Account banned or suspended |
E-8200001d |
Console banned or suspended |
|
NP-31765-2 |
Console suspended | |
NP-32245-6 |
||
NP-31767-4 |
Account suspended |
|
NP-34984-8 |
||
NP-32244-5 |
||
CE-33728-3 |
Console banned |
|
NP-31987-8 |
||
NP-31831-6 |
User banned |
|
NP-31962-1 |
||
PlayStation 3 | 8002A231 |
Account suspended |
8002A201 |
||
8002A227 |
Account banned | |
8002A40C |
Account banned or suspended |
|
8002A743 |
||
PlayStation Vita ou PlayStation TV | NP-10018-0 |
Account banned or suspended |
NP-10019-0 | ||
NP-2072-1 | ||
NP-2073-2 | ||
NP-2074-3 |
||
NP-2146-3 | ||
NP-2153-1 |
Account suspension means that you cannot use your account to access PlayStation Network for a set amount of time. A ban means that you will not be able to use your account to access PlayStation Network at any point in the future.
Other users with their own local accounts on the same system can use their account as normal.
If an account has been permanently banned, we will not refund you for any unused period of subscriptions or any unused wallet funds in line with the SEN Terms of Service.
Console suspension means that your PlayStation system has been stopped from accessing PlayStation Network for a set amount of time. A ban means that you will not be able to access PlayStation Network at any point in the future.
No users may use PlayStation Network with their local account on the system.
If a PlayStation system has been permanently banned, we will not refund you for any unused period of subscriptions or any unused wallet funds in line with the SEN Terms of Service.