Updated 25 Юли 2017

How to use web browser or PlayStation App to limit who can contact you over PlayStation Network

This article explains how to use web browser or PlayStation App to change Privacy Settings so that other PlayStation Network users can or cannot contact you.


Master account and sub account holders can limit how visible they are to other users on PlayStation Network and who they receive communications from using ‘Privacy Settings’. The aspects that can be altered include the following:

  • Messages
  • Friend requests
  • Voice and video chat invitations
  • Invitations to play online
  • Trophies

If you are a master account holder you cannot set parental controls on your associated sub accounts to limit the aspects of PlayStation Network listed above. Privacy Settings can only be changed through the sub account itself.

How do I change privacy settings?

You can reach Account Management in a number of ways:

  • PlayStation App

Tap [PlayStation Store] on the home screen and go to [Online ID] > [Account Settings].

  • PlayStation Store

Go to PlayStation Store. Sign in, go to your Online ID at the top of the page and click [Account Settings].

  • Account Management website

Click here and sign in for the account management site.

  1. Go to the [Account] tab and select [Privacy].
  2. There are four privacy options set out in the same way as they are on your PlayStation 4. Select an area to change your settings and make sure you hit [Save] to save your changes.

Please note that selecting ‘No One’ will mean that you will not receive any invitations or requests from any PlayStation Network users, including those on your Friends List.