Updated 25 Юли 2017

How to change a known master account password

This article is about changing a SEN account password if you know it.

If you have forgotten your password, please see How to reset a forgotten master account password instead and if you have a sub account please see How to change a sub account password.

IMPORTANT - To change your password you need the following:

  • Your correct SEN password.
  • Your Sign-in ID (email address)

If you do not have your Sign-in ID please contact us for help and if you do not have your password reset it using the instructions provided here.

If you are under 18

You are not allowed to have a master account. You need to ask your parent or guardian to contact us for help.

How do I change my password?

For step by step instructions, select the device you will be using to change your password: