Triangle Circle Shapes
Square Cross Shapes
 
 
  • When will PlayStation Now launch?

    PlayStation™Now began its Open Beta rollout on July 31, 2014.  Currently the PlayStation Now is in Open Beta on: PS4, PS3, PS Vita and PS TV.

  • What are your goals for the Open Beta?

    We are opening PS Now to all of our devoted fans to help us roll-out our game streaming platform.  We will be testing everything in the service including: content, pricing, rental durations, look and feel and stability testing the back end technology.

  • What devices will be supported and when?

    Currently the PlayStation Now is in Open Beta on: PS4, PS3, PS Vita and PS TV.  This means that anyone with a supported system, SEN account, and strong enough connection can stream games via PlayStation Now.

  • What games will be available?

    We have announced Open Beta will launch with hundreds of PS3 titles.  See the games page for the latest updates.

  • What do I need to play PS Now?

     - A steady broadband internet connection ranging between 5-12Mbps
     - A Sony Entertainment Network Account
     - A supported input device.  See devices page for your device's officially supported input device

  • What kind of internet connection do I need?

    We highly recommend a steady internet connection between 5-12Mbps.  Also, the lower ping that your connection has, the better streaming experience you will have.

  • Where will PS Now be available?

    PlayStation Now is launching this summer in the continental U.S. and portions of Southern Canada on PlayStation devices. Due to the complicated nature of game streaming, we cannot guarantee PS Now will be available in all areas.  

    The Sony TV Pilot Beta program will initially launch in the continental U.S. only. Check back here for updates on PlayStation Now's Canadian Sony TV launch.

  • How do I troubleshoot my connection?

    To maximize your connection we recommend:
    •    Hardwiring your device via an ethernet cable
    •    Suspending other bandwidth intensive services: i.e. large downloads or streaming services
    •    Running the connection test found on your device to ensure you meet the bandwidth requirements

  • Can PlayStation Now be seen as a backwards compatibility feature on PS4?

    No.  PlayStation Now is a complementary platform with many new features.

  • How much is PS Now?

    The upcoming Open Beta will test multiple pricing tiers and rental durations.  You will see shorter rental periods prices as low as $1.99 and most titles are between that and $19.99.  More information to be announced later.

  • How does PlayStation Plus fit in with PlayStation Now?

    PlayStation Now is a complementary service to PlayStation Plus.

  • Does PlayStation Now offer multiplayer?

    Yes, couch co-op and online multiplayer is playable on PlayStation Now as long as the game you are playing supports it.

  • Can I save and resume my game?

    Yes.  Your game saves are stored indefinitely in our cloud storage system allowing you to pick up where you last saved, on any enabled PlayStation Now device.

  • What BRAVIA TV models are PS Now READY?

    We are supporting nearly all 2014 models of BRAVIA TVs.
    •    XBR-X950B series, XBR-X900B series, XBR-X800B series, KDL-W950B series, KDL-W850B series, KDL-W800B series, KDL-W700B series, KDL-W600B series

  • How do I connect a controller to my BRAVIA TV?

    Pair a DUALSHOCK®3 controller to your 2014 BRAVIA TV by connecting it with a mini-USB cord.

  • Who can I contact with questions about PlayStation Now?

    Please visit our chat support at http://us.playstation.com/chat